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COVID-19 UPDATE

COVID-19 UPDATE

We continue to be ready to support everyone with their IT requirements and have adapted our processes given the on-going situation.

The Scottish Government has announced that “non-essential” shops may reopen from Monday 29th June provided suitable plans are in place to protect staff and customers.

We plan to continue operating our current door-entry system and will not be freely open for drop-in customers. We would continue to encourage you to contact us beforehand to agree an appointed time to come down. If you arrive without prior arrangement you may need to wait outside, or we might not be able to see you at all as the shop may not be covered at all times.

Surfaces such as door handles, doorbell, and counter will be wiped down with antibacterial wipes regularly throughout the day. We will provide a tub for you to place smaller items in when dropping off (laptops or smaller).

Where possible we will handle your devices wearing inspection gloves and clean any appropriate surfaces before return to you.

Call-out options for consumers will be undertaken in only limited circumstances – our preferred methods at the moment are either remote assistance or customer drop off/collection.

Onsite service for business customers will be provided and we will adhere to the measures you have put in place in your own premises.

Our business hours remain 9am to 5pm Monday to Friday but we may be unable to accept visitors without an appointment.

ZigZak Computers